50Micron.com

Powerlink and partners…..again.

by on Mar.09, 2007, under Partners, Powerlink

I’m into this discussion on storagezilla’s new site ( storagezilla.typepad.com ) and it kind of brought out an issue I had today.

I’m onsite in North Carolina (still – unforutnately) and I’m working with the customer to get ahold of the DST patches (part of the reason for my last post….) for ControlCenter.  So I do what any EMC person would do right?

I ask the customer to log into powerlink and download it because I DON’T HAVE ACCESS TO THE DOWNLOADS!

I’m sorry, was I yelling?   Yes, I actually had to ask the customer to log in and download something because EMC doesn’t trust their trusted partner with full access to powerlink.

The customer actually commented that it was pretty sad that EMC trusts me to go to a customer site and manipulate their storage and sensitive data, but they didn’t trust me with their own software.

It is pretty pathetic isn’t it?


6 Comments for this entry

  • RacaSAN

    And at the next level down, it seems that if you wish to become EMC certified that many of the courses required are available to EMC and partners only (I seem to be seeing…)

  • SanGod

    Very true – some of the best courses that offer the most understanding of how and why a Symmetrix is what it is is marked “internal only”

    I’ve been fortunate enough to have taken the ICON course (Internals, Configuration, Operation and Navigation of Symmetrix) twice, once for the Symm4 and once for the DMX. I can attribute those two courses to 80% of my knowledge of the Symm.

    Now I have to try and get it for the DMX-3, which is a whole different beast from an architecture standpoint.

  • tim

    So what you’re saying is EMC is doing a helluva job unifying all the architectures they bought? *lol*

  • RacaSAN

    Its coming to that “book your training” time of year again and I’m looking for a good Symmetrix course and coming up against the same kind of issues again.
    Can you recommend anything that is publicly available outside of the standard Symmetrix Business Continuity courses (which to be honest don’t offer much).
    Thanks.

  • SanGod

    Moving this to a post – it deserves it’s own subject.

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